The Church House

TERMS & CONDITIONS

DEPOSITS AND PAYMENTS

A 50% deposit is required upon booking. Payment can be made by Pay Pal, or Visa /Master Card. For direct debit payments contact us and we will send you our bank details. Balance payable prior to departure.

CANCELLATION POLICY

Because of our intimate size cancellations affect us greatly. Deposits can be transferred to another date with no penalty and subject to availability where the change is made 30 days or more prior to booked date. Where the booking is cancelled within 30 days of arrival 50% fee is incurred , cancellation 7 days prior to arrival the full amount is charged. Where there are exceptional circumstances  please contact us directly.

MINIMUM STAYS

Minimum 2 night stays apply – 1 night stay incurs a housekeeping. 10% surcharge

Please contact us for further details.

GIFT VOUCHERS

Vouchers are valid for 12 months. Expired certificates hold no value, unless an arrangement has been entered in to extend the valid period. Any extension must be 1 month prior to expiration date.

To redeem a gift certificate, please call us on 0413940501 Intl- +61413940501 or email hello@thechurchhouse.com.au

CHECK IN AND CHECK OUT TIMES

Check in time is nominally 3.00 pm, Check out is 11.00 am

however if the room is free and with prior notice, we will happily make every attempt to accommodate alternative arrangements.

 You are always welcome to drop of you luggage off early before going sightseeing.

SMOKING POLICY

The Church House interior is a smoke-free environment. Ashtrays are provided outside for guests who would like to smoke, but are requested not to smoke near windows or doors.

TELECOMMUNICATION

Free Wi-Fi facility for guests’ use is provided throughout the house.

CHILDREN AND PETS

Children under  14 years are welcome at The Church House, however a total of 3 rooms must be booked for children to stay with us. This is to ensure that privacy and other guests are not disrupted. Please call or email to discuss your needs. Children 14+ is considered an adult.

Pets – are not able to be catered for except under exceptional circumstances  and only by prior discussion before booking.

SEVERE FIRE CODE WARNING

For the safety of our guests in the event of a Code Red or severe fire warning day during the summer period we will close. A refund or change of booking will be available to those guests. For further fire information please visit CFA.